Introduction

At Gulaboo, we strive to ensure that you are satisfied with your purchase. If you are not entirely satisfied, we're here to help. Please review our Return and Refund Policy for more information on returning your order and receiving a refund.

Returns

1. Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items must also have the receipt or proof of purchase.

2. Return Window
You have [7] days from the date of delivery to return an item for a refund or exchange.

3. Non-returnable Items
Certain items cannot be returned, including:

• Gift cards
• Customized or personalized products
• Items on sale or clearance
• Perishable goods (e.g., flowers, food)

4. Return Process
To initiate a return, please contact our customer service team at Gulaboo.com@gmail.com with your order number and details of the item you wish to return. We will provide you with instructions on how to send your item back to us.

5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

6. Refund Process
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

7. Refund Approval
If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied to your account within a certain number of days, depending on your card issuer's policies.

8. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at Gulaboo.com@gmail.com